We hope you are happy with the items you purchased but if for some reason you are dissatisfied with your purchase there is no problem and you can return or replace any item.
In any case of return or replace an item, please send us an email to firstname.lastname@example.org with your order number, details of the item you wish to return or replace and the reason and we will contact you within 3 business day.
You may return or replace the item within 14 days from the receiving date if the item purchased from the new collection or 5 days if the item was purchased in discount.
You will be charged a cancellation fee of 5% or 100 ILS the lower between them on each cancellation.
You may return or replace an item as long it is unused, no damage has been caused to it and the label is still attached.
In case of a returned item, if you receive a refund, the cost or return shipping will be deducted from your refund.
in the event of a return, our courier can be ordered to collect the item from your house, according to the shipping details that appear on the system, and they coordinate the collection up to 8 business days at the cost of 30 ILS.
You will receive credit for the returned item within 14 days from the date of return.
Exchange is possible up to 14 days from the date of purchase.
Online only ,with a fee of 47 ILS.
On discount items exchange is possible up to 5 days.
You will be responsible for paying for your own shipping costs for returning your item.
In case of replacing an item for another, the replacement will take place at the arrival of our courier where the new item will be replaced with the returned item.